FREQUENTLY ASKED QUESTIONS

I’ve purchased an online ticket. Now what?

You can either print your tickets, or have them available to scan on your smart phone. Present your tickets to our Ticket booth to redeem your actual event wristband and/or fast passes. Please arrive at the time you purchased. If you're in a large group, the person who purchased your tickets will be the only one to pick them up and enter you into the virtual queue.
What is the Virtual Line?

Instead of standing in a long line waiting to enter the attraction, we will text you when it's time to enter. You now can choose to wait in your car, bonfire, covered tent area, or Monster Midway and hang out with friends until it's your turn! You can also check your status in line at anytime from a link in your text.
What is timed ticketing?

You will purchase your ticket in advance and arrive at the time you chose. Please no earlier, or no later. After you've "checked in" at our Ticket Booth, you'll be entered into our virtual queue. If you purchased a Fast Pass, you will still check in at the Ticket Booth to receive your Fast Pass wristband, but you will not be entered into the virtual queue. You may go straight to the entrance.
What happens if it rains?

You will get wet! Every effort will be made to keep Fright Nights open during inclement weather, even in the event of rain or snow. However, we reserve the right to suspend or cancel performance in the event of severe weather. Our attractions are mostly indoor attractions. If severe weather persists, we may close the event. All purchased tickets can be redeemed another night if there is an unforeseen closure.
Is this event appropriate for my child?

It really depends on the child. We’ve found that some people panic and get scared and some don’t. We recommend our attractions for children ages 13 and older. No children under the age of 12 will be allowed entrance to the attractions without a parent or guardian with the group.
If we exit at any part of the attraction, do we get our money back?"

No. All ticket sales are final and we have a No Refund policy.
Is this event wheelchair accessible?

No, because of many steps and stairs.
Do you sell food at Fright Nights?

Yes! Come hungry! We will have food trucks on site for 2022! They'll be located in the Monster Midway!
Is alcohol allowed or sold on site?

No outside food or beverages are permitted. Terror Tavern will have Beer Before Fear, Coke Products, and mixed drinks, but only three drink limit to a customer. To keep our actors safe on the attractions, persons that are intoxicated will be removed from the attraction and forfeited their ticket.
Does Fright Nights offer group rates?

Yes. We offer group rates nightly at 7:30pm or 8:30pm. Groups of 15+ may receive a group discount of up to $8 off per person. Tickets are available on our ticketing site. Please message us via Facebook if you have any questions or concerns.
Does Fright Nights accept credit cards on site?

We accept Cash Only at our Ticket booth. Terror Tavern, The Bootique and Food Trucks accept credit cards. If using a card for tickets, please purchase in advance online.
Does Fright Nights have security?

Yes. We employ fully trained security staff to keep things running smoothly as well as deputy sherrifs.
What can’t we bring with us to Fright Nights?

Costume wearing, firearms, knives, any weapons, alcoholic beverages, flash cameras, foul language, vulgar behavior can all stay at home.
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