FREQUENTLY ASKED QUESTIONS

I’ve purchased an online ticket. Now what?


You can either print your tickets, or have them available to scan on your smart phone. Present your tickets to our “Drive Thru Tickets Box Office” to redeem your actual event tickets and/or fast passes. Please arrive at the time you purchased. If you're in a large group, the person who purchased your tickets will be the only one to pick them up and enter you into the virtual queue.




What happens if it rains?


You will get wet! Every effort will be made to keep Fright Nights open during inclement weather, even in the event of rain or snow. However, we reserve the right to suspend or cancel performance in the event of severe weather. Our attractions are mostly indoor attractions. If severe weather persists, we may close the event. All purchased tickets can be redeemed another night if there is an unforeseen closure.




Is this event appropriate for my child?


It really depends on the child. We’ve found that some people panic and get scared and some don’t. We recommend our attractions for children ages 13 and older. No children under the age of 12 will be allowed entrance to the attractions without a parent or guardian with the group.




If we exit at any part of the attraction, do we get our money back?


No. All ticket sales are final and we have a No Refund policy.




Is this event wheelchair accessible?


No, because of many steps and stairs.




Do you sell food at Fright Nights?


Yes! Come hungry! We will have food trucks on site for 2020! They'll be located in the bonfire area right next to the parking lot.




Is alcohol allowed or sold on site?


No outside food or beverages are permitted. We do have a Beer Before Fear tent where we sell beer and wine, but only three drink limit to a customer. To keep our actors safe on the attractions, persons that are intoxicated will be removed from the attraction and forfeited their ticket.




Does Fright Nights offer group rates?


Yes. Groups of 15+ may recieve a group discount of $20 per person. Please message us on the website or our facebook page to get your group discount code.




Does Fright Nights accept credit cards on site?


Yes. We accept cash and credit and redeemable online tickets.




Does Fright Nights have security?


Yes. We employ fully trained security staff to keep things running smoothly as well as deputy sherrifs.




What can’t we bring with us to Fright Nights?


Costume wearing, firearms, knives, any weapons, alcoholic beverages, flash cameras, foul language, vulgar behavior can all stay at home.




What is the Virtual Line?


Instead of standing in a long line waiting to enter the attraction, we now will text you when it's time to enter. You now can choose to wait in your car or bonfire/food truck area and hang out with friends until it's your turn! You can also check your status in line at anytime from a link in your text.




Do you have safety measures set to limit the spread of Covid-19?


Yes we do! We have been working on updating our attraction for months to provide the community with a scary safe entertaining night! Please click Covid-19 tab to see the specifics.




My friends and I are driving separate but we want to go in together?  How?


We would suggest that you meet at the Resort/Hotel Parking Lot and carpool the .5 miles to the event! That way, you'll be entered into the queue together. Please make sure you purchase tickets for the same time slot.




What is timed ticketing?


This year, to keep people more distant from each other to limit the spread of Covid-19, we've introduced timed ticketing. You will purchase your ticket in advance and arrive at the time you chose. Please no earlier, or no later. After you've "checked in" at our Drive Thru Ticket Booth, you'll be entered into our virtual queue.





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